When you go to a bar, a great drinks menu will have you coming back for more. If delicious bar snacks or even a full menu is offered, the venue is likely to become a firm favourite. But, as with any customer-focused establishment, the conduct of the bar staff will have an impact on your opinion. Here are key characteristics of great bar staff.
1. Friendly and Cheerful
No-one wants to walk into a bar only to see grumpy faces. A warm welcome and a bright smile make a much better first impression than an expression of indifference, inclining customers towards a positive experience before they’ve even seen the drinks menu. Some basic questions, such as whether they’d like to view the food menu as well as the drinks menu will also demonstrate attentiveness.
2. A Great Knowledge of the Drinks Menu
Bar staff are sure to be asked for random drinks or special requests. They should know what’s on the menu in detail and be able to offer alternatives where possible – such as if someone wants a non-alcoholic cocktail. Cocktail waiters should also know what goes into each drink in case they’re asked and be able to give a full list of ingredients or allergen information.
Those making the drinks create a better impression if they’re charismatic, especially if they’re making cocktails. Many bars pride themselves on showmanship, and today’s customers expect a flip, throw or twist when their drink is being concocted. Lunch places are competitive, so the more a venue stands out, the more likely people are to return.
3. Hard working
Bar work isn’t easy. It often consists of unsociable hours, busy shifts and little downtime. Bar staff need to be hard working, resilient, enthusiastic and relatively fit – after all they’ll be on their feet for many hours a day. Even if they’ve had little sleep from a late shift the night before, bar staff should come in the next day ready to work hard.
4. Respectful
Bar staff will come across a whole array of different people from all different backgrounds. So they need to be open minded, kind and respectful at all times. They should also be fairly confident and approachable as people of all character types will likely want to spark up conversations as they wait for their drinks to be made.
5. Great at Multitasking
At the busiest times, bar staff are often pulled in many directions and have to remember multiple drinks on one order. The best are therefore good multitaskers, being able to take orders, deliver the correct drinks and ensure accurate payments are charged and paid.
If you’re looking for food and music near me, don’t miss Studio Five at Wembley Park. Our modern restaurant serves mouth-watering food made from the freshest ingredients and often has an exciting entertainment schedule which includes live music. Whether you’re heading to a concert, seeing a theatre production or checking out other activities near Wembley, you’ll find a great menu and a relaxed ambience at our venue.
